I added 5000 INR and 16000 INR in niyo card on 31 Jan 2025 ans 4th feb 2025 respectively. I am unable to see both amounts however i am able to see deduction from my bank account. I am only carying single card and i am in a foreign country. Please help as soon as possible.
We apologize for the inconvenience you’re facing. We understand how important this is, especially since you’re traveling abroad. We’re reaching out to you via DM to gather more details and assist you in resolving this as quickly as possible. Rest assured, we’ll do our best to help!
Thank you for sharing the details. Upon checking your account, we can confirm that there were three successful transactions of ₹5000 each. The first was initiated on 31-01-2025 at 5:54:03 PM and credited at 5:54:41 PM, the second on 01-02-2025 at 8:51:40 PM and credited at 8:52:00 PM, and the third on 03-02-2025 at 12:40:39 PM and credited at 12:41:06 PM. Additionally, the ₹16,000 transaction was credited to your account on 05-02-2025 at 12:14:28 AM. Could you please check and confirm the same? If you need further assistance, feel free to let us know!