Amount debited money not shown

I have added 2000 to my account to proceed for getting my niyo global card. amount has been debited but balance in front screen shows 0.

Hi @Greesh,
Welcome to our community!

The balance update on the Niyo SBM app and the issue of the transaction has been resolved. You should be able to view the updated balance in your app and you should be able to make transactions too.

We are once again sorry for the hassle that you’ve been through. Rest assured, we are working closely with the bank to avoid such instances in the future. If the case of issue persist kindly write to our team will be happy to assist you better.