# All about Delivery of Physical Card **URL:** \ **Category:** Banks\ **Tags:** niyo-equitas\ **Created:** [May 15, 2021, 6:45pm UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269 "2021-05-15T18:45:11Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Sneh\_Anand](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sneh_anand/32/3039_2.png) [@Sneh\_Anand](https://community.goniyo.com/u/Sneh_Anand)\ **Post date:** [June 10, 2021, 6:33pm UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/63 "2021-06-10T18:33:23Z")
My card is not delivered I didn’t even got tracking information about its kyc is done bit still no card is delivered ---
**Author:** ![Sneh\_Anand](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sneh_anand/32/3039_2.png) [@Sneh\_Anand](https://community.goniyo.com/u/Sneh_Anand)\ **Post date:** [June 10, 2021, 6:32pm UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/64 "2021-06-10T18:32:10Z")
Same its been a month I didn’t receive my card ---
**Author:** ![Sneh\_Anand](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sneh_anand/32/3039_2.png) [@Sneh\_Anand](https://community.goniyo.com/u/Sneh_Anand)\ **Post date:** [June 10, 2021, 6:31pm UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/65 "2021-06-10T18:31:05Z")
I haven’t received my card it’s been a month now please help ---
**Author:** ![saurabh\_sharma](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/saurabh_sharma/32/5627_2.png) [@saurabh\_sharma](https://community.goniyo.com/u/saurabh_sharma)\ **Post date:** [June 11, 2021, 4:04am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/66 "2021-06-11T04:04:56Z")
Saurabh Sharma wvc number ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [June 15, 2021, 6:38am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/67 "2021-06-15T06:38:08Z")
Hi @saurabh_sharma , We’re afraid we couldn’t quite understand your issue it would be great if you could elaborate on the same? Cheers! Bansari ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [June 15, 2021, 6:46am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/68 "2021-06-15T06:46:07Z")
Hi @Sneh_Anand, The physical card is processed and dispatched directly from the Equitas Small Finance Bank headquarters ,please contact Equitas Small Finance Bank at 18001031222 on working days between 9 AM to 6 PM… Meanwhile DM us your registered mobile number as well so that we can get it checked for you. Cheers! Bansari ---
**Author:** ![Deep07](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deep07/32/25209_2.png) [@Deep07](https://community.goniyo.com/u/Deep07)\ **Post date:** [June 23, 2021, 6:48am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/69 "2021-06-23T06:48:26Z")
Is The Custom Design VISA Debit Card Provided NFC Enabled??? ---
**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\ **Post date:** [June 23, 2021, 7:46am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/70 "2021-06-23T07:46:00Z")
Hi @Deep07 welcome to Niyo Community! As of now, we do not have an NFC option for NiyoX debit cards. In case, we start issuing them in the future, we’ll keep you posted! ---
**Author:** ![sourodipemon](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sourodipemon/32/7834_2.png) [@sourodipemon](https://community.goniyo.com/u/sourodipemon)\ **Post date:** [June 26, 2021, 6:24am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/71 "2021-06-26T06:24:36Z")
When will i get my debit card ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [June 28, 2021, 7:06am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/72 "2021-06-28T07:06:23Z")
Hi @sourodipemon, It will take 15 working days for the card to be delivered from the day of your full KYC. Cheers! Bansari ---
**Author:** ![Mmk](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/mmk/32/1749_2.png) [@Mmk](https://community.goniyo.com/u/Mmk)\ **Post date:** [June 15, 2021, 7:31am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/73 "2021-06-15T07:31:48Z")
I done my KYC but i didn’t receive physical debit card ---
**Author:** ![ashrithjain](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ashrithjain/32/14659_2.png) [@ashrithjain](https://community.goniyo.com/u/ashrithjain)\ **Post date:** [June 15, 2021, 7:38am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/74 "2021-06-15T07:38:55Z")
Hey @Mmk . Firstly, welcome to Niyo community. Now that your Full KYC has been successfully completed, the debit card will take upto 15 days to reach to your doorstep post Full KYC. Cheers, Ashrith ---
**Author:** ![Manas12](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/manas12/32/7065_2.png) [@Manas12](https://community.goniyo.com/u/Manas12)\ **Post date:** [June 18, 2021, 4:54am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/75 "2021-06-18T04:54:23Z")
It is almost 1 and 1/2 months its showing your debit card is on its way in the pending actions in the niyox app.When will I get my debit card? And also I am unable to track it. ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [June 19, 2021, 6:34am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/76 "2021-06-19T06:34:04Z")
Hi Manas, We regret the hassle experience ☹ We have escalated the issue to the concern team and we shall further investigate this for you. Appreciate your forbearnace. Cheers! Bansari ---
**Author:** ![Manas12](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/manas12/32/7065_2.png) [@Manas12](https://community.goniyo.com/u/Manas12)\ **Post date:** [June 19, 2021, 11:19am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/77 "2021-06-19T11:19:29Z")
[https://www.tpcindia.com/track-info.aspx?id=MAA939713309&type=0&service=0](https://www.tpcindia.com/track-info.aspx?id=MAA939713309&type=0&service=0) The above link is my tracking link for debit card.Please check and reply me when will I get my debit card. ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [June 21, 2021, 7:05am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/78 "2021-06-21T07:05:36Z")
Hi Manas, We have sent you the card details through DM, kindly check. Cheers! Bansari ---
**Author:** ![Vatshal\_Aggarwal](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/vatshal_aggarwal/32/8746_2.png) [@Vatshal\_Aggarwal](https://community.goniyo.com/u/Vatshal_Aggarwal)\ **Post date:** [July 5, 2021, 4:36am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/79 "2021-07-05T04:36:49Z")
I am Unable To Track my Visa Platinum Card as I didn’t get my card Tracking details in message or mail and I didn’t Find any Tracking option in my app… ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [July 5, 2021, 6:05am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/80 "2021-07-05T06:05:47Z")
Hi @Vatshal_Aggarwal , Physical card is processed and dispatched directly from the Equitas Small Finance Bank kindly get in touch with Equitas Small Finance Bank at 1800 103 1222 on working days between 9 AM to 6 PM or send a mail to [customerservice@equitasbank.com](mailto:customerservice@equitasbank.com) mentioning your concern and the team will do their best to help you. Do get back to us in case of any further concerns Cheer! Bansari ---
**Author:** ![Tushar\_Kakoti](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/tushar_kakoti/32/8506_2.png) [@Tushar\_Kakoti](https://community.goniyo.com/u/Tushar_Kakoti)\ **Post date:** [July 5, 2021, 5:28pm UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/81 "2021-07-05T17:28:26Z")
Dear NiyoX Team, My name is Tushar Kakoti from Kolkata. 2 days before i have completed my full KYC through Bio metric. And apart from that i have also applied for the debit card. Till now i haven’t received any update from the Team. I hope that my request is being processed as its says that after KYC it will be delivered within 15 days. Can anyone from NIyoX will be able to help me out. Regards Tushar Kakoti ---
**Author:** ![Bansari](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bansari/32/15059_2.png) [@Bansari](https://community.goniyo.com/u/Bansari)\ **Post date:** [July 6, 2021, 6:51am UTC](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269/82 "2021-07-06T06:51:05Z")
> [@Bansari](#): > > The physical card is processed and dispatched directly from the Equitas Small Finance Bank headquarters would request you check with them for a better clarity by calling the IVR 1800-103-1222 between 9 am to 6 pm on all banking days. @Tushar_Kakoti Firstly Welcome to the Niyo Community! This shall help! Cheers! Bansari [Previous page](https://community.goniyo.com/t/all-about-delivery-of-physical-card/6269.md?page=3)