Add money in new account

Hey i just open an account on niyo global an d add money thru neft but my niyo app money doesn’t show can you tell me when it will show in my app

Hey @Neil! Welcome to Niyo Community!

This shouldn’t have happened. For NEFT transactions, usually, it takes up to 2-3 hrs. If the funds are neither added to your Niyo SBM account nor credited back to your source account, we kindly request you to help us with the transaction details for further investigation.

Help us with the source bank account name, account number, date of transaction, transaction amount and the transaction reference number.