Account stuck on creation

Hi , I initiated the process to create a SBM account on niyo global 2 weeks back and still.its showing processing might take 5-7 business days.

Hi @Lovish Welcome to our community!

Inconvenience regretted! This has been highlighted to our team and they are working on it. For a few users, it’s taking a slightly longer time and we kindly request you to please wait. Once the issue gets resolved, your account will be created and you’ll be able to access it by logging in to the app

Its been quite a while and still my account has not been activated. I need my account as i will be travelling soon. Can you please help me ?

Hey @Lovish, Inconvenience regretted! A few of our users are facing this issue while onboarding for Niyo SBM. It has been highlighted to our team and they are working on it. Unfortunately, it’s taking an unusual time and we sincerely apologize for it. We are constantly following up with our team to have this fixed. It would be great if you can allow us some more time. In the meantime, you may use our NiyoX which offers a 0 forex mark-up for international transactions.