Account opening still pending

Hello team. I initiated my account creation with necessary inputs. Passport verification is pending for a long time. No idea if it’s blocked/pending because of any issue.
Kindly help me with the progress or a timeline for its completion.

Hi @Aswin_Saravanan, welcome to our community! Inconvenience regretted! A few of our users are facing this issue while onboarding for Niyo SBM. It has been highlighted to our team and they are working on it. Unfortunately, it’s taking an unusual time and we sincerely apologize for it. We are constantly following up with our team to have this fixed. It would be great if you can allow us some more time. In the meantime, you may use your NiyoX which offers a 0 forex mark-up for international transactions