Account frozen with no reason

I opened SBM bank account through Niyo global. My account is freeze from last 3 days . I am unable withdraw or transfer. Called both SBM and Niyo global customer care. No proper response. Keep repeating the same thing from customer care support. Still issue not resolved. If this is situation how we manage to use this account or card in other countries.

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Hey @Sree2022

Welcome to our Niyo Community :slight_smile:

We request you to check if you’re on the updated version of the app. Kindly inbox the screenshot of the error reflected while you’re trying to transact for us to have this checked for you.

Gracias,
Ranjith M

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Mine also same situation, better that we can go to Niyo office in Bangalore.

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We need to visit Niyo office in Bangalore.

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What is the status of ur account ? Mine also frozen…

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Hey @Sree2022! Regret the inconvenience. Our team is following up with the bank to help you with it. We kindly request you allow us some time. Our team will connect with you on your ticket 1451355.

Regards,

Still frozen.They are scammers.niyo sended mail me to contact bank and bank is not even responding. It’s been about 2 months. Also i am in abroad for studies,so i cannot do anything. Regret my decision to put fumds in niyo.

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But still they belongs to India, so don’t worry. I understand your situation.
My money above 1 lakh is stuck with them.

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Hey @Sahil78697

We certainly didn’t intend to delay or hold your money with us. This has been escalated from our end to the team for needful action. Rest assured, you’ll hear from us soon.

Gracias,
Ranjith M

My account is ok now, ATM delivered yesterday.
Thanks those who support in this matter.

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You are most welcome, @Sree2022! :blush:

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Why my account still frozen?

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A post was merged into an existing topic: Sbm account frozen

For me, they didn’t tell me any reason for freeze. Day before yesterday I tried to transfer my amount it was ok .

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Better to follow up with niyo to unfreeze.

niyo global unlogo sbhi logo ka account freeze kar rha jo jaada amount ka trancation kar rha hai unka account block kar rha hai aap sbhi log 1 aaplication (RBI) Or CRIME BRANCH ko application submit kar do or dono me bank ka information send kar dena or aap logo ka account start ho jayega

(NIYO GLOBAL BAHUT SE LOGO KA AMOUNT BHI CUT KAR RHA HAI OR ACCOUNT ME HOLD KAR DE RHA HAI BINA KISI RIJAN KE )

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