Account Frozen and no response from support

My account has been frozen. I can’t use my card anywhere. Your support team has zero knowledge and they keep asking me to check my withdrawal limits. I can’t send money to this account, I can’t take money from this account. I have a balance of ₹50k+ in the account and unable to withdraw it. What is going on? I have not even had this account for more than 2 weeks and you people already froze it, without even giving a warning? You are holding my funds hostage from me. I demand an escalation and a solution or I am taking this to court.

At first I thought it was an issue with my card, which your team did not help with AT ALL. Zero knowledge with your support agents. I have an active ticket which they never respond to. Ticket ID is 850480

Hey there! We are very sorry to hear about your experience. We have escalated your issue and we will get back to you with an update shortly. LK

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