Account Creation Issue | Name mismatch Resolved

Hello NiYo Global Team,

I had initiated Niyo Global Account creation before 3 weeks. I got the attached error as there was a name mismatch in my Adhar and PAN Card.

Now, that I have resolved the name mismatch in my Adhar and PAN Card, But I am still getting the same error.

Please help me resolve this issue as soon as I need the card urgently, Also Please let me know if any document proof required.

Name: Kishan Bagthariya
Email: kishanbagthariya@gmail.com
Number: 8866114111

Hey @Kishan_Bagthariya

Welcome to our Niyo community :slight_smile:

As we checked, though your details are updated, our servers are unable to capture the details. Therefore, we’re unable to proceed with your onboarding. Regret the hassle. If you’ve any plans for immediate travel in the upcoming days. We recommend you to check out NiyoX which is suitable for international transactions as it comes with zero forex markup.

Gracias,
Ranjith M

1 Like

Hi @Ranjith ,

Thanks for the prompt response.
Could you please suggest what can be done to apply for Niyo Global in this case? Is it possible to refresh my account so that I can upload the correct documents again?

@Kishan_Bagthariya they are making fools to people by saying same excuses don’t waste your time