# Account creation is pending **URL:** \ **Category:** Help\ **Created:** [September 1, 2022, 2:16am UTC](https://community.goniyo.com/t/account-creation-is-pending/13456 "2022-09-01T02:16:13Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![swarnim\_awasthi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/swarnim_awasthi/32/26811_2.png) [@swarnim\_awasthi](https://community.goniyo.com/u/swarnim_awasthi)\ **Post date:** [September 1, 2022, 2:16am UTC](https://community.goniyo.com/t/account-creation-is-pending/13456/1 "2022-09-01T02:16:13Z")
Hello My account with registered mobile number 9101866403 is pending since past 7 days , I have been regularly sending query on the email address but no joy . I have to leave for abroad in next 10 days Please help me ---
**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\ **Post date:** [September 1, 2022, 9:31am UTC](https://community.goniyo.com/t/account-creation-is-pending/13456/2 "2022-09-01T09:31:33Z")
Hey @swarnim_awasthi! Welcome to Niyo Community! We always recommend you to share personal details like mobile number, email address, account number, etc, only via a direct message or with our live chat support. And, we are sorry to inform you that we cannot onboard you for Niyo Global by SBM due to some onboarding-related issues. If your communication address is not in Andaman & Nicobar Islands, Arunachal Pradesh, Assam, Bihar, Dadra & Nagar Haveli, Daman & Diu, Goa, Jammu & Kashmir, Jharkhand, Lakshadweep, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Sikkim, Tripura, West Bengal & Eastern UP, you may try [NiyoX](https://www.goniyo.com/niyox-equitas/) which offers a 0 forex markup for international transactions. Here are some [Difference between NiyoX and Niyo SBM - #2 by Deepak](https://community.goniyo.com/t/difference-between-niyox-and-niyo-sbm/10365/2) Regards,