Account creation error

Hello, I’ve been trying to create an account in Niyo but when right after I gave my Pan card details, it shows that CKYC is not found. Can you help me with this issue?

Hi @aishu_14 ,

Firstly welcome to the Niyo Community!

After checking internally, we regret to inform you that as of now we wont be able to proceed with your onboarding as your CKYC data is not updates OR does not match or requirements.
FYI:
A CKYC record is updated only if you hold a Mutual Funds account or a Bank account. The chances are you might already have these,
but the bank or your mutual funds account partner might have not updated your KYC record in the directory.
While I write this we are working on an alternative for the same.

Cheers!
Bansari