Account creation, CKYC issue

I opened a Niyo global account for a forex card on august 14th 2022 and still after almost a month, my kyc is under processing, therefore the account is not created. My friend who did the same after me got her card delivered after a week or so. The delay is immense and I am planning to go abroad next month. Kindly do the needful

Hey @alen! Welcome to Niyo Community!

We are sorry for keeping you waiting. A few users are facing this issue while onboarding for Niyo SBM. We have notified our team, and they are working on it. Unfortunately, we do not have a tentative timeline for the resolution. We’ll reach out to you upon receiving an update on this from our team. Alternatively, you may try NiyoX which offers a 0 forex markup for international transactions.