Account blocked for more than 15 days

Hey my account is blocked for more than 15 days now and you guys are not responding me anywhere. I have sent all transactions related document as well as cancelled cheque further which my account should be closed and funds had to be transferred. Idk what are you guys doing !! I always get reply that it will be done in 2 working days sometimes 3 working days. But it’s been more than 15 days nowww !! Guys please be aware of this bank. They can block your money for indefinite time without any valid purpose and then will don’t even response. My ticket number is SR#2204250426080171

Hey @Rohit_Kumar8! Regret the inconvenience and the delay. On your behalf, we’ve escalated this to the bank. You might receive a call or communication from the bank to help you further. To know the status, you may contact Equitas Small Finance Bank at 18001031222 on working days between 9 AM to 6 PM.

Regards,

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