# Account Balance not getting updated from 01/07/2022

**URL:** <https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286>\
**Category:** Banks\
**Tags:** deposit, banking\
**Created:** [July 1, 2022, 2:14am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286 "2022-07-01T02:14:08Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Sudharshan\_Reddy](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sudharshan_reddy/32/24003_2.png) [@Sudharshan\_Reddy](https://community.goniyo.com/u/Sudharshan_Reddy)\
**Post date:** [July 1, 2022, 2:14am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/1 "2022-07-01T02:14:08Z")

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Balance is not getting updated on today **(1/07/22)** morning. The issue everyone facing here is, User is able to credit the funds into the niyo global account and those transactions were also updated in transaction history and getting transaction message. But actually they are not credited into the account in ground level and when u check the balance in any other UPI APPS u can’t see the credited amount. And it shows insufficient funds when we do a transaction

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 1, 2022, 3:40am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/2 "2022-07-01T03:40:50Z")

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Hey @Sudharshan_Reddy! Welcome to Niyo Community!

The issue has been highlighted to our team and they are working on it. We kindly request you to allow us some time and we’ll have this fixed.

Regards,

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**Author:** ![Roshan](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/roshan/32/23232_2.png) [@Roshan](https://community.goniyo.com/u/Roshan)\
**Post date:** [July 1, 2022, 4:45am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/3 "2022-07-01T04:45:42Z")

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Written there on AMB (MAB) page  
Average monthly balance is also facing the same issue

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**Author:** ![Sudharshan\_Reddy](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sudharshan_reddy/32/24003_2.png) [@Sudharshan\_Reddy](https://community.goniyo.com/u/Sudharshan_Reddy)\
**Post date:** [July 1, 2022, 5:23am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/4 "2022-07-01T05:23:23Z")

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We recieved the messages that amount has credited, but no mail came and in transactions it is showing that amount credited, but in account balance it is not showing. I checked in other UPI apps . No use. Balance is not updated. I think all were facing the same issue . Kindly resolve asap

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 1, 2022, 5:28am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/5 "2022-07-01T05:28:08Z")

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@Sudharshan_Reddy yes, there is an ongoing issue and we are working on it. This will be resolved at the earliest.

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**Author:** ![Arjun\_Ashok](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/arjun_ashok/32/24564_2.png) [@Arjun\_Ashok](https://community.goniyo.com/u/Arjun_Ashok)\
**Post date:** [July 1, 2022, 4:55am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/6 "2022-07-01T04:55:16Z")

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I had deposited ₹5200 but the balance is still zero.

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**Author:** ![Bhavin\_Goswami](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/bhavin_goswami/32/24561_2.png) [@Bhavin\_Goswami](https://community.goniyo.com/u/Bhavin_Goswami)\
**Post date:** [July 1, 2022, 5:03am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/7 "2022-07-01T05:03:51Z")

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I transferred 1700 using SBI imps into niyo sbm account, the ammount got deducted from the SBI and IMPS did process but didn’t show up on Niyo Sbm account

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**Author:** ![Sudharshan\_Reddy](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sudharshan_reddy/32/24003_2.png) [@Sudharshan\_Reddy](https://community.goniyo.com/u/Sudharshan_Reddy)\
**Post date:** [July 1, 2022, 5:23am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/8 "2022-07-01T05:23:17Z")

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Every one having the same issue in balance update. Hope for the fast resolution

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**Author:** ![Sudharshan\_Reddy](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/sudharshan_reddy/32/24003_2.png) [@Sudharshan\_Reddy](https://community.goniyo.com/u/Sudharshan_Reddy)\
**Post date:** [July 1, 2022, 5:23am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/9 "2022-07-01T05:23:20Z")

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Yes everyone is facing the same issue

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**Author:** ![Ejaz\_Ahamed](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ejaz_ahamed/32/24566_2.png) [@Ejaz\_Ahamed](https://community.goniyo.com/u/Ejaz_Ahamed)\
**Post date:** [July 1, 2022, 5:34am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/10 "2022-07-01T05:34:43Z")

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My balance is not showing plzz i request update it soon i need to pay in hospital I am in the counter of hospital

My balance is not showing don’t lie to me  
I am continuously checking

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 1, 2022, 6:02am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/11 "2022-07-01T06:02:23Z")

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Hey @Arjun_Ashok! @Bhavin_Goswami @Ejaz_Ahamed! Welcome to Niyo Community!

Your funds have been credited to your Niyo SBM account. You can see that on the transactions page. Currently, we are facing an issue due to which the balance on the home screen is not getting updated. This has been highlighted to our team. We kindly request you to allow us some time and we’ll have this fixed.

Regards,

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**Author:** ![Ejaz\_Ahamed](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ejaz_ahamed/32/24566_2.png) [@Ejaz\_Ahamed](https://community.goniyo.com/u/Ejaz_Ahamed)\
**Post date:** [July 1, 2022, 6:13am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/12 "2022-07-01T06:13:53Z")

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Jhoot bolre ho  
Mereko pay Krna aapke paav padta hu hospital waale nai sunre bhai paise daaldo

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 1, 2022, 6:23am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/13 "2022-07-01T06:23:55Z")

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@Ejaz_Ahamed you should be able to make a transaction. Can you please try and check?

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**Author:** ![Ejaz\_Ahamed](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ejaz_ahamed/32/24566_2.png) [@Ejaz\_Ahamed](https://community.goniyo.com/u/Ejaz_Ahamed)\
**Post date:** [July 1, 2022, 6:07am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/14 "2022-07-01T06:07:57Z")

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Ejaz Ahamed S Golsangi  
My account num is 20012203961594

I transfer money 1hr back to my account through phone pe I got mssg and it’s successful that account has been credited 15000 but till now bal is not showing i request you please I beg you  
I am standing in hospital to give the money i reques to make it

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**Author:** ![Devanshu\_Gupta](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/devanshu_gupta/32/16638_2.png) [@Devanshu\_Gupta](https://community.goniyo.com/u/Devanshu_Gupta)\
**Post date:** [July 1, 2022, 6:48am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/15 "2022-07-01T06:48:40Z")

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I have transferred money from my bank account to niyo global account and I got the message too that money has been credited to your account but when I go in niyo global app and sbm mobile app still it is not reflecting and it is showing that o have zero balance

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**Author:** ![Veeresh\_Vats](https://avatars.discourse-cdn.com/v4/letter/v/49beb7/32.png) [@Veeresh\_Vats](https://community.goniyo.com/u/Veeresh_Vats)\
**Post date:** [July 1, 2022, 6:59am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/16 "2022-07-01T06:59:47Z")

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Also i have added 100 rupees its showing 0 rupees not reflecting money . please resolve the issue as soon as possible @Deepak …  
please solve the issue

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [July 1, 2022, 7:15am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/17 "2022-07-01T07:15:13Z")

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Hey @Devanshu_Gupta @Veeresh_Vats! Welcome to Niyo Community!

The issue has been highlighted to our team and they are working on it. We kindly request you to allow us some time to have this fixed. Also, we would like to inform you that your funds have been credited to your Niyo SBM account and you should be able it view that under the transactions page.

Regards,

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**Author:** ![Abhishek\_Chhabra](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/abhishek_chhabra/32/16816_2.png) [@Abhishek\_Chhabra](https://community.goniyo.com/u/Abhishek_Chhabra)\
**Post date:** [July 1, 2022, 7:07am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/18 "2022-07-01T07:07:55Z")

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I have been trying but the money has been credited and is showing in transactions but my balance isn’t updated. Can someone please help me as I’m travelling abroad in a few hours

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**Author:** ![Abhishek\_Chhabra](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/abhishek_chhabra/32/16816_2.png) [@Abhishek\_Chhabra](https://community.goniyo.com/u/Abhishek_Chhabra)\
**Post date:** [July 1, 2022, 7:15am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/19 "2022-07-01T07:15:57Z")

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@Deepak please help me out I’m travelling today and my balance isn’t updated ! Please help me out asap  
I have received credited message but my balance isn’t refelecting

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**Author:** ![Abhishek\_Chhabra](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/abhishek_chhabra/32/16816_2.png) [@Abhishek\_Chhabra](https://community.goniyo.com/u/Abhishek_Chhabra)\
**Post date:** [July 1, 2022, 7:19am UTC](https://community.goniyo.com/t/account-balance-not-getting-updated-from-01-07-2022/12286/20 "2022-07-01T07:19:17Z")

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@Deepak any update please

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