Today, I finally got access to my Niyo global account after a week of processing despite my repeated requests for faster processing. As an international student, my flight is on the 13th of September 2022 at 6:55 am. Now, when I inquired about whether I could receive my Card by Monday night in Central Mumbai, they said it would take 3 to 5 days for it to be delivered. I even asked if it could be sent to my London address but they refused. The only option I am left with is to close my account, sadly Niyo couldn’t expedite the process on my request so I could get my card within 9 working days.
Hey @Riishhab! Welcome to Niyo Community!
Our sincere apologies for this and are sorry for being helpless to provide you with timely service. We’ve noted your experience and will share feedback with our team to improve our services.