From yesterday I’m unable to withdraw cash with my Niyo card and the support has done nothing to fix my problem.
After explaining everything on whatsapp they called me to know about the issue and then they put my ticket on hold saying I didn’t provide them enough info.
A family member is hospital right now and I can’t do the basic withdrawal with this card and nobody even cares to fix the problem for me. Their toll free number 18602586496 also doesn’t work. I’m going to make a complaint with the banking ombudsman for sure.
Guys please don’t count on Niyo for emergencies.