About scratch card or reward

They just sent the messages about the scratch card and reward for loading money but after the loading they lied and sincerely apologise for the error
So dont believe in that messages and notifications about the reward

Try to raise a complaint through in app support feature, I have recieved all the promised rewards without any problems.
I hope NiyoX team will help you regarding this.
@Ranjith

I was already raised the issue with customer care but they also said the same thing.

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